Business Continuity

HJ Sims has developed a Business Continuity Plan detailing how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information regarding our business continuity plan.

Contacting Us

If after a significant business disruption you cannot contact us as you usually do, you should call our alternative numbers 800-457-1935, 888-457-1935, 800-300-9040 or go to our web site at http://www.hjsims.com/ If you cannot access us through any of those means, you should contact our clearing firm, Pershing LLC, at 201-413-3635 for instructions on how they will assist you in processing trade-related transactions, cash disbursements and security transfers.

Our Business Continuity Plan

We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

Our clearing firm, Pershing LLC, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, our clearing firm has advised us that it’s objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within four hours. Your orders and requests for funds and securities could be delayed during this period.

Varying Disruptions

Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within two hours. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within four hours. In either situation, we plan to continue in business and notify you through our web site at http://www.hjsims.com/ or our customer emergency numbers 800-457-1935, 888-457-1935 or 800-300-9040 on how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.

For More Information

If you have questions about our business continuity planning, you can contact us at (800) HJS-1935 or submit an inquiry online.

HJ Sims Locations

2150 Post Road, Suite 301
Fairfield, Connecticut 06824
Phone: (800) 457-1935
Fax: (203) 256-2377

101 North Federal Highway, Suite 501
Boca Raton, Florida 33432
Phone: (888) 457-1935
Fax: (561) 368-9401

100 Wood Avenue South, Suite 203
Iselin, New Jersey 08830
Phone: (800) 300-9040
Fax: (732) 590-0522

8500 Normandale Lake Blvd, Suite 540
Bloomington, MN 55437
Phone: (888) 803-3430
Fax: (952) 683-7543

City View Plaza I
Road 165, Km. 1.2 #48
Suite 215
Guaynabo, PR 00968
Phone: (877) 418-5395

Orlando, Florida
Phone: (407) 363-4493
Fax: (407) 363-2036

Austin, Texas
Phone: (512) 519-5000

Potomac, Maryland
Phone: (301) 424-9135
Fax: (301) 424-9134

Philadelphia, Pennsylvania
Phone: (215) 854-6428
Fax: (626) 605-8573

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